Privacy Policy

Who we are

We are Pure Purpose Cleaning, a cleaning services business operating across London. Our contact details are: info@purepurposecleaning.co.uk and 020 4569 1223.

What data we collect

When you request a quote or contact us, we collect:

• Your name
• Your email address
• Your phone number
• Details about the service you require (property size, frequency, sector, etc.)
• Any additional notes you provide

How we use your data

We use the information you provide to:

• Respond to your quote request or enquiry
• Provide you with a tailored quote for our services
• Communicate with you about the services you have requested
• Arrange and deliver the cleaning service if you proceed with booking

We do not use your data for marketing purposes unless you have explicitly opted in to receive marketing communications from us.

How long we keep your data

If you request a quote but do not proceed with booking, we keep your data for 12 months and then delete it.

If you book a service with us, we keep your data for as long as necessary to provide the service and meet our legal obligations (typically 6 years for accounting and tax purposes).

Who we share your data with

We do not sell your data to third parties. We only share your data with service providers necessary to deliver our business operations, such as:

• Email providers (to send you quotes and correspondence)
• Accounting software (to manage invoices and payments if you book a service)
• Our cleaning team members assigned to your property (only the information necessary to deliver the service)

Your rights

Under UK data protection law, you have the right to:

• Request a copy of the personal data we hold about you
• Request that we correct any inaccurate data
• Request that we delete your data (subject to legal retention obligations)
• Object to our processing of your data
• Withdraw consent where you have given it

To exercise any of these rights, contact us at info@purepurposecleaning.co.uk. We will respond within one month.

Cookies

This website does not use tracking cookies or analytics. We do not track your browsing behavior or collect data about your visit beyond what your browser automatically sends to our hosting provider (IP address, browser type) as part of standard web requests. These logs are retained for 30 days for security and debugging purposes only.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Questions

If you have any questions about how we handle your data, contact us at info@purepurposecleaning.co.uk.